Ticketing

How to buy a ticket?

You can buy tickets on our official website: http://www.juneyaoair.com/en, or by calling our customer service at 021-95520 or 4007006000. You may also download the Juneyao Airlines mobile client for booking tickets.

What has to be paid attention to when purchasing tickets for travel?

The exact name and valid ID number of the passenger are required when purchasing a ticket. You should also provide accurate and accessible contact information so that we can promptly contact you in case of special situations such as an abnormal flight. Please learn more details about passenger tickets, including the applicable conditions of special price tickets, baggage transport rules, etc. If you have a need for special meals, you should put forward your application when purchasing your ticket. You are recommended to do so at least 24 hours in advance of departure.

In case of buying an international ticket, you should have a clear understanding of the visa regime of the destination country and consult us when purchasing your ticket. Check and confirm that your passport is within its validity period to ensure a smooth trip.

How to buy tickets online?

Please log on our official website (http://www.juneyaoair.com/en) and register a member to buy tickets. In order to ensure a smooth trip, please pay attention to check the change/cancellation/refund policy of your ticket before making the payment for issuing the ticket. When purchasing tickets on other websites, you should check and confirm that the website operator has a valid business registration certificate and the China Air Transport Association (CATA) qualification.

When purchasing your ticket online, make sure to carefully complete and verify your name, identification number, flight date and route, and other information. Your ticket uses the real-name system and is not transferable.

Identification of Electronic Ticket

After purchasing your ticket, you can log on our official website http://www.juneyaoair.com/en or call the customer service at 021-95520 to verify your ticket. Please also check to make sure that your ticket is in the normal applicable state.

You can also log on the TravelSky website http://www.travelsky.com to verify your ticket.

If you don't want the travel itinerary to be printed, please keep your ticket number for verification.

Can't find what you're looking for online?

Call Us: 86-21-95520

Email:webmaster@juneyaoair.com

service quality:customercare@juneyao.com

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