The Concept of Baggage:The belongings carried by a passenger during travel for the purposes of wearing, use, comfort and convenience. Unless otherwise specified, they also include your checked baggage and carry-on items.

Checked Baggage

What is "checked baggage"?

Checked baggage refers to the luggages handed over by a passenger to the airline company who is responsible for the custody and transport of them. In order to ensure the safety of your checked baggage, your suitcase should be locked and cartons and woven bags should be packed. In addition, checked baggage should not contain any cash, jewellery, securities, valuables, lithium batteries and other inflammable and explosive materials.

What are the provisions for transport of checked baggage?

Checked baggage must be packed properly, locked and fastened in place and wrapped securely. They should be able to withstand a certain pressure and ensure safe handling and transport under normal handling conditions. Checked baggage should meet the following requirements:

1) Suitcases, travel bags, handbags, etc. must be locked.

2) More than one parcel should not be bundled into one.

3) Additional items should not be attached to or inserted into the baggage.

4) Bamboo baskets, string bags, straw ropes, straw bags, etc. should not be used as outer packaging for the baggage.

5) Packaging articles with a hazard marker or label generally should not be used as outer packaging for the baggage. If they are used this way, the hazard marker and label on them must be removed or covered.

6) The name, detailed address and phone number of the passenger should be clearly marked on the baggage.

7) Sawdust, chaff, grass clippings, etc. should not be used as underlay in the package of the baggage.

Free Baggage Allowance

Free Baggage Allowance for Domestic Routes

Passenger Type Free Baggage Allowance Weight and Size Limit for Checked Baggage (Per Piece)
First class 40KG weight≤50KG
size≤40*60*100CM
Economy class 20KG

Note:

For every infant, 1 folded portable baby carriage or handcart can be checked free of charge. In case any baggage exceeds the specified weight limit, an excess baggage charge shall be levied.

As per standard charges, there will be a charge of 1.5% on the published price of a one-way ticket of economy class for an adult of applicable nonstop flight on the same day per 1kg.

Free Baggage Allowance for International/Regional Routes (except for Japan)

Passenger Type Free Baggage Allowance Weight and Size Limit for Checked Baggage (Per Piece)
Business class 30KG weight≤32KG
size≤40*60*100CM
Economy class 20KG

Note:

For every infant, 1 folded portable baby carriage or handcart can be checked free of charge. In case any baggage exceeds the specified weight limit, an excess baggage charge shall be levied.

As per standard charges, there will be a charge of 1.5% on the published price of a one-way ticket of economy class for an adult of applicable nonstop flight on the same day per 1kg.

Free Baggage Allowance for Japan Routes

Passenger Type Number of pieces Weight Weight and Size Limit for Checked Baggage (Per Piece)
Business class 3 pieces 23kg/Piece weight≤32KG
L+W+H≤158CM
Economy class 2 pieces 23 kg/Piece
Infants 1 piece 10 kg/Piece weight≤32KG
L+W+H≤115CM

Note:

For every infant, 1 folded portable baby carriage or handcart can be checked free of charge.

Extra baggage: CNY1000 or JPY17000 shall be charged for every exceeding piece originating from Japan.

Oversize baggage: CNY1000 or JPY17000 shall be charged for every exceeding piece originating from Japan.

Overweight baggage: CNY3000 or JPY51000 shall be charged for every exceeding piece originating from Japan.

The oversize, overweight and extra baggage will be accumulated and charged.

Miscellaneous Concerning Checked Baggage

Can checked baggage carry any lithium battery?

As electronic equipment containing lithium and lithium ion batteries and battery packs for personal use as consumer goods, personal-use electronic devices containing lithium metal and lithium-ion battery cells and batteries will be placed in hand luggages carried by passengers and crew members. All spare batteries for such devices will be placed in their original retail packaging or be subject to other insulation treatment. Further, each battery installed in a device or carried as a spare will not exceed the following limits:

1) The lithium content of a lithium metal or lithium alloy battery will not exceed 2 grams.

2) The watt-hour rating of a lithium ion battery will not exceed 100Wh (Watt-hour is calculated by multiplying the nominal voltage by the rated capacity expressed in ampere-hours).

3) Subject to approval of the airline company, the watt-hour rating may be greater than 100Wh but not exceed 160Wh, while the number of spare lithium batteries to be carried will not exceed 2 pieces.

4) Any lithium battery exceeding 160Wh must not be carried.

Provisions for Consignment of Liquids

Any liquids cannot be carried by a domestic flight passenger, however, they may be consigned and their packaging should comply with the relevant provisions for civil air transport. A few cosmetics for personal travel use may be carried by the passenger, provided that only one cosmetic for each class with an volume of no more than 100ml is carried and put in the exclusive bag for open-bottle inspection.

What is a luggage value statement?

When our provisions for baggage allowance are considered insufficient to protect passenger interests on the luggage to be consigned, a stated value for that luggage may be applied for. The maximum stated value for a luggage will be RMB 8,000. When a passenger has any objections to the value stated and refuses to accept luggage inspection, we will be entitled to deny reception and transport of that luggage.

What are the hazardous materials that are not allowed to be carried in person or consigned?

Firearms(including all kinds of airsofts, miniature shooters and offensive weapons), ammunitions, ordnances, police weapons, explosives, inflammable and explosive materials, poisonous substances, radioactive substances, corrosive substances, hazardous solutions and other dangerous and prohibited articles must not be carried on board or placed in any luggage or goods to be consigned. Any hazardous material identified will be immediately handed over to the public security organ for disposition.

Damaged Baggage and Other Matters

Damaged and Lost Baggage

In case of delayed, damaged or lost checked baggage during transportation, please immediately contact the baggage inquiry office at the airport. You will have to show your boarding pass, baggage check and identity document, fill out a "baggage transport accident record" sheet and identify all details.

In case of any damage to or loss of checked baggage, the passenger should complain to the carrier within seven days from the date of receipt of that baggage.

Excess and Special Baggage

The transport of special goods such as sports equipment and performance props may be applied for when booking seats, and the list of the items should be provided to the customs so that the airline company can make early arrangements.